The Hidden Danger of AI 'Super-Users' in Your Business

While most attention on workplace AI security focuses on employees casually using tools like ChatGPT or Claude for everyday tasks, new research from Akamai points to a different, more serious risk: a small group of 'power users' who integrate AI tools deeply into critical business processes.

These super-adopters, estimated at around 5% of enterprise AI users, often connect AI tools directly into workflows, systems, or automated processes without going through proper security review. Because these integrations become embedded in daily operations, they can create hidden vulnerabilities that are harder to detect and harder to unwind than simple one-off chatbot use.

For small and medium businesses, this is a timely warning. Even without large IT security teams, SMBs often have one or two staff who become unofficial 'AI champions,' wiring tools into spreadsheets, customer systems, or automation platforms. Without oversight, these shortcuts can quietly expose sensitive data or create unmonitored access points into business systems.